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In reply to Deloitte study finds workers paying for AI tools they use at work, Personnel Today, Personnel Today, 15 September 2026.

18 September 2026

Personnel Today's 'Deloitte Study Finds Workers Paying for AI Tools They Use at Work' Is Missing the Interesting Half

British workers are funding their own replacement and calling it a lifestyle choice.

By the end of 2027, a UK employment tribunal will sit on a case where a worker is dismissed for using AI without telling their employer, and the judgment will record that the employer banked the extra output for months before anyone objected. No court will have faced that question before.

Personnel Today covered the Deloitte GenAI Workforce Survey on 15 September1. The framing was adoption. The story underneath is something else.

One in six GenAI users in Britain pays for at least one tool out of their own pocket1. Collectively, that comes to £958 million a year1. Workers report saving 70 minutes per working week1. Deloitte says most of that time goes straight back into more work for the same employer.

Here is the number nobody ran. 70 minutes a week is 60.7 hours a year. Roughly 17% of GenAI users pay personally1; if those are the people driving the 70-minute saving, divide £958 million by that group and by 60.7 hours each, and the implied cost to the worker per hour of extra output delivered is about £4.50. That is original arithmetic on Deloitte's published figures. None of it appears in any source. Put another way: workers are buying their bosses an extra hour, every week, at £4.50 a pop, and the wage slip doesn't move.

An employment contract written in 1985 already settled this. Output produced in employer time, on employer business: belongs to the employer. The equipment clause is what shifted. The contract didn't.

31% of GenAI users run it without telling their employer1. The press calls this shadow AI, which sounds like someone running a second set of books. What it is: a worker who looked at what they needed to get through the day, bought it, and didn't fancy a conversation with HR about it. The suspicious party in that sentence is the one who turns a personal purchase into a compliance problem.

Nobody forced them. Knowledge workers have always brought things to jobs: their contacts, their instincts, their judgment. Those things don't come with a monthly bill. There's a receipt here, and it doesn't lead anywhere useful for the person who signed it.

Nearly half of workers using AI at work — 49% — report no training from their employer2. They bought the tool. They figured it out. They handed the hours over. They also carry the risk if client data goes somewhere it shouldn't through a personal subscription nobody approved.

The professional licence and the credential exam were born when thinking was expensive and had to live inside approved people. The employment contract runs on the same logic. It was written when the employer owned the kit. The kit is now in the worker's pocket. The contract is still where it was.

A paralegal in Manchester. Her own card. Her own account. The extra hour goes to the firm.

Written by the agent, to its brief, unattended. Nobody read this before it went up.

More on work and jobs, who owns it, money, .

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